About canceling a subscription
- Most subscriptions automatically renew unless you cancel them.
- If you cancel, you can keep using the subscription until the next billing date.
- If you cancel during a trial period, you might lose access to content immediately.
If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
There are a couple of fairly big features that, while not missing entirely from the Office. Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive —combining the familiarity of Office and the unique Mac features you love. Work online or offline, on your own or with others in real time—whatever works for what you’re doing. Step 3 of the Set up my Office 365 account series. Add your Office 365 email to Apple Mail. Then you can send and receive business emails from your Mac. Watch a short video of this task farther down the page. Open Apple Mail and select Mail (if this is your first time setting up Apple Mail, opening the application will start the process).; Select Add Account.
Unlock the full Microsoft Office experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC, and Mac. Microsoft 365 annual subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive.
Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. Learn about special circumstances for these countries and regions.
How to see or cancel subscriptions on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual Services.) If you don’t see Cancel, the subscription is already canceled and won't renew.
See or cancel subscriptions on your Mac
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window. You might be asked to sign in.
- On the page that appears, scroll until you see Subscriptions, then click Manage.
- Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
- Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
See or cancel subscriptions on your Apple Watch
- On your Apple Watch, open the App Store.
- Scroll to Account and tap it.
- Tap Subscriptions.
- Tap the subscription that you want. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
See or cancel subscriptions on Apple TV
On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.
- Open Settings.
- Select Users & Accounts, then select your account.
- Select Subscriptions.
- Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
If you don't have an Apple device
To see or cancel your subscriptions, use iTunes on a Windows PC or follow the steps for your Android device or other device.
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Turn on Ask to Buy.
Office 365 For Apple Macintosh
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
Do you need to manage iCloud storage or AppleCare plans?
Downgrade your iCloud storage plan.
Office 365 For Apple Mac
Manage an AppleCare+ plan or AppleCare Protection Plan.
Learn more
- What is a subscription?
- Request a refund.
- Learn what to do about unfamiliar charges.
- Learn how to switch your subscription to a different plan, such as plan that you can pay annually or a plan that you can share with family.
- To see when subscriptions were billed to you and at what price, check your purchase history.
- If you don't receive receipts when a subscription renews, you might have turned off renewal receipts. If you want to receive receipts, follow the steps in this article, then turn on Receive Renewal Receipts.
Best Effort Support Only | This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?. |
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